Why choose us?

There must be a reason we have so many customers and are continually adding more year after year. There is. Several reasons, actually.

Undisputed reputation

Every year, we help more and more customers get online - the way they want. We're constantly enhancing and expanding our products and services to keep up with changing demands for both growing business and individual startups. And we do so, without ever compromising quality or jeopardizing the trust of our customers. Put simply: We deliver exactly what we say we'll deliver and we treat people how we like to be treated.

Unrivalled technology

Technology lies at our core. We live it, breathe it, and never stop trying to make it better for you. That's why we're proud to boast some of the most powerful technology and infrastructure available - a multi-million dollar Tier 1 Data Center, proprietary Clustered Hosting technology and proprietary Netfirms Control Panel We've summarized them below, but you can always read more in Our Technology section.

Tier 1 Data Center
We own and operate a 40,000-server high-density Tier 1 Internet data center. This enables us to maintain best practice security measures and exercise optimum access and control in the protection of your data. Also, because our data center is fully redundant at all levels, you reap the benefits of guaranteed uptime and fast load times.

Clustered Hosting Technology
Your website and applications are not limited to one single server, as in most shared hosting environments. Instead, you have access to the processing power of many servers and your applications are distributed in real-time. So if one server goes down for maintenance or failure, another automatically engages so there is no disruption to you. There are multiple levels of security and protection included and, best of all, high traffic to your site poses no problems. If you experience a sudden spike in traffic, you can handle it with ease. This technology is often regarded as premium for large e-businesses and portals, but we include it as a standard feature for all of our web hosting customers.

Netfirms Control Panel
Because we created our own Control Panel, we have limitless flexibility when it comes to integrating new features - easy-to-use options that improve your online experience. Exclusive to Netfirms, the Control Panel allows you to conveniently build websites, manage your account, register domains, activate online ad credits, apply SSL certificates, install open-source applications, analyze visitor traffic to your websites and much more - all from one location with a single log-in.

Ease of use

Again, because we have our own Control Panel, we control what features are included (e.g., SSL, Google Analytics, Google webmaster tools, etc.) and how they are integrated. We add only the ones our customers need or request and we do so in the most user-friendly way possible. Why make things difficult when we don't have to? We know that not all of our customers are technological experts, so we make all of our products and services easy to understand, simple to use and a snap to update. We make building websites easy with a user-friendly Drag and Drop Builder and one-click installations of the most popular open-source applications (e.g., WordPress, Drupal, Zencart, MediaWiki and more). So you can do what you want to do sooner, with a lot less frustration.

Exceptional value

Because of our size and leadership position in the industry, we can offer you high quality products and services at very affordable prices.

Flexible range of products

Whether you are an individual looking to start your own blog or a growing business wanting to sell your stuff to the world, we have a website hosting plan to suit your needs. From Plus to Advantage to Business Plans, we can help you as your needs expand.

24/7 Expert Customer Support

All of our representatives go through intense training programs at Netfirms. So if you need assistance with any of your online needs, we can help you. You can contact us via LiveChat, email or our toll-free number 1-888-334-3833 across North America, anytime of the day or night.